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ANSWERS TO YOUR QUESTIONS

Shopping Information

What's the cost of shipping?
Shipping is offered to Domestic and International locations. The cost is subject to location, weight, and size of container. You have the option to select your preferred shipping method and carrier at checkout.
When will you ship my order?
Orders that contain physical books will ship within 2-5 business days. Digital orders become available immediately upon payment receipt.
How long will it take to arrive?
Domestic items typically take 4-10 business days to arrive once shipped. With some USPS delays, please be patient with shipping services. Tracking will be provided by email once your order's shipping labels are printed.
Where do you ship?
We ship worldwide. International shipments may be subject to duties upon delivery. 

Payment Information

Do I have to pay sales tax?
Only customers who purchase items in the state of New York will be charged sales tax. Tax amounts are based on your shipping location and vary by county. Our website automatically calculates sales tax when you enter a shipping location. International shipments may be subject to duties upon delivery.
When will I be charged?
Your account will be charged within 24 hours of completing checkout.

Orders

How can I check my order status?
First, create a store account by clicking here. Make sure to use the email address you used on your initial order. After creating a new store account, login and click “My Account” at the top of the page. When you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay. You may not cancel orders after they have been shipped.
Can I place a large order?
Sure! Click here to use our downloadable order form and email to us at info@leyerlepublications.com
How do I track an order?
After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the "My Accounts" links section. Once you sign in, you will see an order status and a tracking number.